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Writer's pictureJim Mercer

SamTastic Weekly Tip: 11/27/23 - Learn from Dale Carnegie

This week’s tip: Learn from Dale Carnegie

Dale Carnegie was a popular American writer and lecturer in the 1930’s and developed courses in self-improvement and interpersonal skills. Carnegie developed principles to use when working with people that have been borrowed by most every leadership development program and self-improvement author since.

Take a look at his principles, below. Is there one you might try?

Carnegie’s Principles

  • The only way to get the best of an argument is to avoid it.

  • Show respect for the other person’s opinions.

  • Never say “You’re wrong.”

  • If you are wrong, admit it quickly and empathically.

  • Begin in a friendly way.

  • Get the other person saying “yes, yes” immediately.

  • Let the other person do a great deal of the talking.

  • Let the other person feel that the idea is his or hers.

  • Try honestly to see things from the other person’s point of view.

  • Be sympathetic with the other person’s ideas or desires.

  • Appeal to the nobler motives.

  • Dramatize your ideas.

  • Throw down a challenge


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